Responsible gambling

Responsible Gaming at BetPuma

At BetPuma, we care about our players' well-being and want to ensure that they can enjoy gaming responsibly. We understand that gaming should be a form of entertainment, not a way to cope with problems or escape from reality.

Tools for Responsible Gaming

We offer a range of tools to help you stay in control:

• Deposit Limits: Set daily, weekly, or monthly limits on your deposits to ensure you don't spend more than you can afford.
• Time-Outs: Take a break from gaming with our cool-off periods, ranging from 24 hours to several weeks.
• Self-Exclusion: Exclude yourself from gaming for at least six months or permanently.

Responsible Gaming Reminders

We want to remind you of the following:

• Don't chase losses: If you're on a losing streak, don't try to recoup your losses by betting more. This can lead to financial problems and addiction.
• Set a budget: Decide how much you can afford to spend on gaming each month and stick to it.
• Take breaks: Regularly take time away from gaming to rest and recharge.

Support Organizations

If you or someone you know is struggling with gaming-related issues, please don't hesitate to reach out:

• GamCare: A UK-based charity providing confidential counseling and support for problem gamblers.
• BeGambleAware: A UK-based charity promoting responsible gaming and providing resources for those affected by gaming addiction.

Additional Resources

For Portuguese-speaking players, we recommend the following resources:

• National Addiction Helplines
• State-backed Counseling Platforms

We're committed to helping you enjoy gaming responsibly. If you need help or have any questions, please don't hesitate to contact us.